The RemindME System (RMS) is a two-way instant text messaging software workstation designed to help your customer service representatives communicate easily and effectively with your patients, customers, or guests. Text messaging is increasingly used by busy people to help them communicate on the go when they are in meetings, on phone calls, or at other times when a phone conversation may not be appropriate.
Because there is no text spam, people actually read every text message they receive. Your business can benefit by using a computer to conduct mobile marketing and communicate to cell phones via text message. That’s right – with the RMS text messaging software, you can send messages right from your desktop and receive them back the same way while your customers see them on their cell phones.
RMS – Text Reminder SystemThe RMS text messaging software allows users to create appointment and schedule single or multiple appointment reminders using pre-defined template messages. |
Create Template MessagesTemplate messages allow for the easy creation and deployment of appointment reminders and one-off mobile marketing alerts. RMS allows users to create multiple template messages that can be used over and over again. Each template message can be customized to include contact data. |
Appointment Calendar & ScheduleThe RMS Text Reminder System provides a built-in appointment calendar and scheduling system. When scheduling an appointment, search for an existing contact or create a new one, select the appointment date/time, choose who the appointment is with, and select the reminder message template to be used for the reminders. |
Manage Inbox Folders & MessagesThe RMS Inbox lets users view and respond to incoming messsages as they are received in real time. The inbox features an automated refresh, search filtering capabilities, and folder management. Create multiple inbox folders and manage your received messages by moving them into the appropriate folder. |
Contact ManagementA built in contact management system lets users of RMS text messaging software manage existing contacts or add new ones. Type letters or numbers into the search box which then displays all relevant search results. Once the search results are displayed, users can view messaging history, manually opt the contact into a mobile campaign, or send a reminder message to the contact. |
Reminder TemplatesThe RMS Text Reminder System allows users to create multiple reminder templates for scheduling multiple appointment reminders leading up to an appointment date. The screenshot provided shows how messages can be scheduled at pre-determined intervals, for example, a month before, a week before, and a day before a scheduled appointment. |
Email NotificationsEmail notifications can be added to any RMS workstation. Add up to 5 different email addresses which will receive a notification every time a text message is received by the RMS system. |